Refund policy

We do not provide any returns or exchanges in Magnet deals 

To post a complaint or a defect, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any questions at aqmartrading@gmail.com. 

Damages and issues
Kindly record a video of the unboxing process and please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
We do not provide any exchanges or returns. 

We make sure before the sale that the product is as per your requirement and can solve the problem you are facing. Once we are confident and you are confident, only then do we take the deal forward and send your the products

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at aqmartrading@gmail.com.